Terms of service

Terms of Service

Last updated: Sunday 21st June 2026

Please read these Terms of Service ("Terms") carefully before using nourivowellness.com (the "Site") or purchasing any products through it. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Who We Are

Nourivo Wellness ("Nourivo," "we," "us," or "our") is operated by [Legal Entity Name], registered at 21 Runswick Drive, Seaham, England, SR7 7WR, United Kingdom. You can reach us at support@nourivowellness.com.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order through the Site. By using the Site, you confirm that you meet this requirement and that any information you provide us is accurate and current.

3. Products We Sell

We sell dietary supplements intended for adults in the United States. All product descriptions, ingredient lists, and suggested use information are provided for informational purposes.

Important health disclaimers:

  • These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Always read the product label and follow the suggested use before taking any supplement.
  • Consult a healthcare professional before use if you are pregnant, nursing, taking medication, or have a known medical condition.
  • Keep all products out of reach of children.
  • We make reasonable efforts to display product information accurately, but we do not warrant that descriptions or other content on the Site are complete, reliable, or error-free.

4. Orders & Pricing

  • All prices are listed in USD and are subject to change without notice.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or stock unavailability. If we cancel an order after payment has been taken, we will issue a full refund.
  • You are responsible for providing accurate shipping and billing information. We are not liable for delayed or misdirected orders resulting from incorrect information provided at checkout.

5. Payment

Payment is processed securely at checkout through our third-party payment processor(s). By placing an order, you authorize us (or our payment processor) to charge your selected payment method for the total order amount, including applicable shipping costs.

6. Shipping

We currently ship to addresses within the United States. Estimated delivery times are provided for convenience and are not guaranteed. Risk of loss and title to products pass to you upon our delivery to the shipping carrier.

7. Returns & Refunds

Returns and refunds are governed by our [Returns & Refund Policy], which forms part of these Terms. In summary: unused, unopened products may be returned within 30 days of delivery for a full refund. Please refer to that policy for full details.

8. Account Registration

If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@nourivowellness.com if you suspect unauthorized use of your account.

9. Acceptable Use

When using the Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to the Site, other users' accounts, or our systems
  • Interfere with or disrupt the Site's functionality or security features
  • Use automated means (bots, scrapers, etc.) to access or extract data from the Site without our written permission
  • Submit false, misleading, or fraudulent information, including fraudulent payment information

We reserve the right to suspend or terminate access to the Site for anyone who violates these Terms.

10. Customer Reviews & User Content

If you submit a product review, comment, or other content to the Site, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with the Site and our marketing. You're solely responsible for the content you submit, and it must be honest, accurate, and not infringe on any third party's rights. We reserve the right to remove any content at our discretion.

11. Intellectual Property

All content on the Site — including text, graphics, logos, product images, and the Nourivo name and branding — is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

12. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or terms of any third-party sites. Visiting linked sites is at your own risk.

13. Disclaimer of Warranties

The Site and all products are provided "as is" and "as available," without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.

14. Limitation of Liability

To the fullest extent permitted by law, Nourivo and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from your use of the Site or purchase of a product will not exceed the amount you paid for the product giving rise to the claim.

Nothing in these Terms limits liability where it cannot lawfully be limited, such as liability for death or personal injury caused by our negligence, or liability that cannot be excluded under applicable consumer protection law.

15. Indemnification

You agree to indemnify and hold Nourivo harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

16. Governing Law & Dispute Resolution

This section needs a deliberate decision, not a default — flagging it rather than guessing:

[Because we are a UK-registered business selling primarily to US customers, you'll want to choose and state which law governs these Terms (e.g., the laws of England and Wales, or the laws of a specific US state) and where disputes will be resolved. This choice affects how enforceable the Terms are and what consumer protections automatically apply to your US customers regardless of what you choose. This is the clause most worth having a lawyer confirm before publishing.]

17. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Contact Us

If you have any questions about these Terms, contact us at support@nourivowellness.com.